Cisco uccx documentation install#
Cisco uccx documentation upgrade#
Cisco uccx documentation license#

The users are populated from CUCM End User CAD/CSD Language is used to select the language that you will see on CAD/CSD

Note: You won’t see CAD/CSD Language configuration option from 11.x. Note: You won’t see Recording Count option from UCCX version 11.X Select the codec that you want to use for UCCX (G711 or G729) and outbound seats

This will create the same users as Application Users on CallManager when you proceed. Put the user and passwords’ whatever is suitable for you. Under Unified CM telephony Provider and Rmcm Provider, you will see IP address of CUCM nodes running the CTIManager service. If you have more than 1 server running AXL service in the cluster will appear in the box on right hand side and you may drag them to left as per your requirement. You box on left hand side for AXL Service Provider, you will see IP address and credential of CUCM server which is running AXL service. These datastores will be shown as activated at final stage. It’s only available in UCCX versions supporting CAD

Cisco uccx documentation install#

If you install 11.x or later you will not see Cisco Unified CCX Agent Datastore. Note: Cisco Monitoring, Cisco Recording, Cisco Unified CCX Agent Datastore are only application till 10.x Note: Not sure how this interface look like in version 12.5 because we have Smart licensing also available along with classic licensing.

Cisco uccx documentation license#

If not, you will get demo license for 60 days. Next you will be prompted to upload licenses if you have license file available. With the help of this user UCCX authenticates with CUCM to make changes on CUCM (to push the jtapi, rmcm users, CTI port, CTI route point to CUCM). You need to have maven 3.0.X installed with Java 7 (CCX v11.6 runs on Java 1.7) in order build the project.When you first install UCCX and login to GUI with application username and password, you will get following prompt where you need put CUCM server’s IP on which you have AXL service running.

Cisco uccx documentation upgrade#

and a lot more The document details upgrade from 6 Unified Communications. This is a sample project that generates a JMS message producer jar, along with all its dependencies, which upon uploading to CCX and adding to system classpath, can be used in the Do step / other Java expressions in the script. CISCO unified communications is an all-in-one s Cisco configured SIP Trunks. The sample implementation of MsgProducer is included too. The expressions use the custom class MsgProducer, which creates an instance of the producer, connects to a message broker and publishes the message to the specified topic. The custom step is a sequence of expressions wrapped in Do step. This script invokes CCX campaign contacts API to import contacts to an existing campaign and then uses a custom step implementation to publish a message to the specified topic of an enterprise messaging system. This is the script used in the second demo, which gets invoked by an Http Trigger. If you have a string data type, such as the response of Make REST Call step, a TEXT document can be created by using the expression TEXT webcallback.aef This step converts a TEXT document to JSON Document, if the content of TEXT document is a valid JSON. This step supports the JSON path syntax as documented at Create JSON Document For all array types, it will be an empty array.If the document is a valid document, but either the parsing fails or JSON path expressions does not return any thing, then the following is the return value. Use Create JSON Document to create a JSON document instance If its not an instance of JSONDocument, the step will fail. Note that the editor supports the type Document, but the actual instance that this steps expect is JSONDocument. Document (Array of JSON Document instances).The extracted data elements can be of the type: This step needs a JSON Document as an input and then uses JSON path expressions to parse the content and extract data elements. Both these capabilities too are available from CCX v11.6 onwards. The script has Create JSON Document and Get JSON Document Data steps used and these are available from CCX v11.6 onwards.įurther, the Make REST Call step has the flag 'Use Http Proxy' and has the ability to specify Http headers. This script is used in the first demo, where the database steps are used to fetch information from an external SQL server and then a notification is sent out using a thirdparty notification service.Ĭheck out the script in detail on how this is done. This is used in the script webcallback.aef Scripts rewardpoints.aef This folder contains the CCX scripts that were used for the session BRKCCT-2301 in Cisco Live US 2017.Īpart from the scripts, it includes a sample Java project that when built, creates an uber jar that can be uploaded to CCX for custom step implementation.